Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
Inventory orders are typically shipped the next business day and will be delivered within 1-5 business days. For more information, please check our Shipping and Return Policy.
Unfortunately, we’re unable to cancel your order once it ships.
For the most efficient resolution to obtain the item you desire, we recommend returning the original item. Once your return is approved, we encourage you to proceed with a separate purchase for the new item. For more information, please check our Return & Refund Policy.
We deliver your order straight to your address via FedEx & Canada Post. You’ll receive an email with a tracking number when your order ships, so you can easily track your order. Please ensure that you’re home on the day of delivery to receive your order.
In the unlikely event that you come across any damaged, defective or missing parts, please contact us at support@goblacklyte.com with a photo of the affected area and your order number. Our support specialists will do their best to assist you.
Worth it!
The price / quality is really correct. Close enough of a Secret lab with 300 less to spend.
The chair is good, little doubt on the quality of the screws tho, wheels are perfect to travel kilometers and lock is good if you want to stay stationary
I primarily use this for working from home. Very comfortable for being at the desk all day. I keep better posture with it. For reading and gaming? It's been light's out amazing.
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Nice chair , but the cushion for the head is to hard , cant really use it , i miss the memory cushion from secret lab
Just wish the lumbar support pillow had something that allowed it to not keep falling forward if I get out of the chair. Other than that feels so amazing
Absolutely amazing chair
The Blacklyte experience was awesome!
Purchasing, unboxing, instructions and assembly all first class - it was definitely a "white glove" treatment from start to finish.
It's soft and comfy unlike the free lumbar pillow and head or neck pillow the Rollerblades wheels are great and has a metal base only thing I will say is tho that the locks for the wheels are super sharp if bare foot but other than that great chair and at a good price
I have received my new chair really fast. However, the magnetic side panels on the side of the chair do not stick. The magnet seems to be too deep to attach to the bolt. Left a message to Blacklyte still unanswered to this day...
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