Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
Inventory orders are typically shipped the next business day and will be delivered within 1-5 business days. For more information, please check our Shipping and Return Policy.
Unfortunately, we’re unable to cancel your order once it ships.
For the most efficient resolution to obtain the item you desire, we recommend returning the original item. Once your return is approved, we encourage you to proceed with a separate purchase for the new item. For more information, please check our Return & Refund Policy.
We deliver your order straight to your address via FedEx & Canada Post. You’ll receive an email with a tracking number when your order ships, so you can easily track your order. Please ensure that you’re home on the day of delivery to receive your order.
In the unlikely event that you come across any damaged, defective or missing parts, please contact us at support@goblacklyte.com with a photo of the affected area and your order number. Our support specialists will do their best to assist you.
Got it really fast, after an error in my order on my part the customer support was fast to answer and correct things. Will buy again 100% sure.
The quality is great and I am happy of my purchase.
The chair is very comfy and I really like it but the pneumatic cylinder will not raise up and down. I’ve tried reaching out to customer support and all I’ve received back is some phone pics of the instruction manual that it came with.
Everything about the product is great other than the instructions being more or less ikea level instructions and not explaining how to use everything on the chair. Could just be me being dumb. Either way, overall amazing chair.
Easy to put together. Instructions were clear. Assembled in less than a couple of hours and I was able to do on my own.
This was a gift for my teenage son. He put the chair together himself, he likes how it looks, very nice fabric, seems very high quality. He is very comfortable in it.
Assembly was easy and this chair is great quality. Highly recommend. It has a recline feature that allows for maximum comfort.
I like the reclining and overall the chair is comfortable, but feel like the chair isn't for a grown man the sides that raise up are hard and I can't fit in the chair without resting on the sides to some degree.
Great support on your back, very sturdy! Easy to assemble, fast delivery. Super excited for my chair. Definitely worth every penny.
Awesome chair. Looks very cool and it is comfortable. I use it primarily as an office chair but also do some light gaming. I love the recline!
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